Contact us
Support is by email and answered by a person.
Support email
support@example.comWe do not publish a phone number, because we would rather have none than one nobody answers.
What to include
- Your username — never your password. We will not ask for it.
- Which game system, if the problem is on one of them.
- The transaction or request number, if it is about coins or a redemption.
- What you expected to happen, and what happened instead.
We will never ask for your password, a card PIN, or a payment to release a balance. Anyone who does is not us.
If play stops being fun
Ask us for a deposit limit, a cooling-off period or a permanent self-exclusion and we will apply it without argument. For independent help, the National Problem Gambling Helpline is 1-800-GAMBLER — free, confidential, 24/7.
Responsible play